Even when prospects begin research online, they frequently still need to talk to you. Research shows nearly 80 percent of online shoppers are interested in help from a real person. Quite simply, people still want to talk.
With our technology, you manage, measure, and automate voice interactions with your prospects, such as phone calls, creating closed-loop marketing where every lead is captured, responded to properly, scored, and then nurtured.
Lead Capture
- Track which ads drive phone leads
- Capture details about each caller
- Turn an email lead into a phone lead
Lead Response
- Create personalized greetings
- Know who is calling before you answer
- Forward calls based on geography, time of day, and team schedules
- Turn email into instant callbacks
Lead Scoring
- Ask a series of IVR qualifying questions
- Forward prospects based on responses
- Integrate with CRM and marketing automation
Application Integration
- Combine all your data in Google Analytics
- Deliver call data in Salesforce
- Create an integration using open APIs
Analytics
- Determine campaigns with the greatest ROI
- Uncover keywords that drive phone calls
- Integrate real-time reporting with your tools
Lead Nurturing
- Gather prospect info using voice-surveys
- Broadcast notifications to prospects & customers
- Communicate by voice or text message